Terms and Conditions

1. Acceptance of Terms

By accessing or using Jestimate ("Service", "Platform", "Application"), you ("User", "Customer", "You") agree to be bound by these Terms and Conditions ("Terms", "Agreement"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Jestimate ("Company", "We", "Us", "Our"). If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

2. Description of Service

2.1 Platform Overview

Jestimate is a Software-as-a-Service (SaaS) platform that provides:

• Real-time Estimation Tools: Agile planning poker and story point estimation
• Retrospective Management: Sprint and project retrospective facilitation
• Team Collaboration: Multi-user real-time collaboration features
• Session Management: Historical session tracking and analytics
• Subscription-Based Access: Tiered service plans with varying features and limits

2.2 Service Components

The Service includes:

• Web-based application accessible through modern browsers
• Real-time collaboration features powered by WebSocket technology
• Data persistence and backup systems
• User authentication and authorization systems
• Payment processing through third-party providers (Stripe)
• Email notifications and communications

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must:

• Create an account by providing accurate, complete information
• Maintain the security of your account credentials
• Be at least 13 years of age (or legal age in your jurisdiction)
• Have legal capacity to enter into this Agreement

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use of your account
• Using strong, unique passwords and enabling available security features

4. Subscription Plans and Billing

4.1 Service Plans

4.2 Billing Terms

• Billing Cycles: Monthly or annual, as selected during subscription
• Payment Processing: Handled securely through Stripe
• Automatic Renewal: Subscriptions automatically renew unless canceled
• Price Changes: We will provide 30 days notice of price increases
• Taxes: You are responsible for applicable taxes in your jurisdiction

5. Acceptable Use Policy

5.1 Permitted Uses

You may use the Service to:

• Conduct legitimate business activities
• Collaborate with team members and stakeholders
• Store and analyze project data
• Integrate with other business tools (where supported)

5.2 Prohibited Activities

You may not:

• Illegal Activities: Use the Service for any unlawful purpose
• Harmful Content: Upload malicious code, viruses, or harmful content
• Abuse: Harass, threaten, or abuse other users
• Spam: Send unsolicited communications or spam
• Unauthorized Access: Attempt to gain unauthorized access to systems or data
• Reverse Engineering: Attempt to reverse engineer, decompile, or extract source code

6. Intellectual Property Rights

6.1 Service Ownership

The Service, including all software, designs, text, graphics, and other content, is owned by Jestimate and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service according to these Terms.

6.2 User Content

You retain ownership of content you create using the Service ("User Content"). By using the Service, you grant us:

• A license to host, store, and display your User Content as necessary to provide the Service
• Permission to make backup copies for disaster recovery
• Rights to analyze anonymized usage patterns for service improvement

7. Privacy and Data Protection

7.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

7.2 Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security monitoring
• Incident response procedures

7.3 Your Data Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format

8. Disclaimers and Limitations of Liability

9. Termination

9.1 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through account settings
• Contacting our support team
• Following the account deletion process in the Service

9.2 Effect of Termination

Upon termination:

• Your access to the Service will cease
• Data will be retained according to our retention policies
• Paid fees are generally non-refundable
• Certain provisions of these Terms will survive termination

10. Governing Law and Disputes

10.1 Governing Law

These Terms are governed by applicable laws, without regard to conflict of law principles.

10.2 Dispute Resolution

Before initiating formal dispute resolution, parties agree to attempt resolution through direct communication. For disputes that cannot be resolved informally, you agree to binding arbitration rather than court proceedings (except for small claims court actions and intellectual property disputes).

11. Changes to Terms

We may modify these Terms from time to time. When we do:

• We will post the updated Terms on our website
• We will notify active users by email or through the Service
• Changes become effective 30 days after posting
• Continued use of the Service constitutes acceptance of modified Terms

12. Contact Information